Introduction
This Privacy Policy describes how Zarrab software for pc technologies private limited and its affiliates (collectively “Zarrab software for pc technologies private limited, we, our, us”) collect, use, share, protect or otherwise process your information/ personal data through our website https://softwareforpc.in/ (hereinafter referred to as Platform). Please note that you may be able to browse certain sections of the Platform without registering with us.We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.
Collection-We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship.and related information provided from time to time. Some of the information that we may collect includes but is not limited to personal data / information provided to us during sign-up/registering or using our Platform such as name, date of birth, address, telephone/mobile number, email IDand/or any such information shared as proof of identity or address. Some of the sensitive personal data may be collected with your consent, such as your bank account or credit or debit card or other payment instrument information or biometric information such as your facial features or physiological information (in order to enable use of certain features when opted for, available on the Platform) etc all of the above being in accordance with applicable law(s) You always have the option to not provide information, by choosing not to use a particular service or feature on the Platform. We may track your behaviour, preferences, and other information that you choose to provide on our Platform.
This information is compiled and analysed on an aggregated basis. We will also collect your information related to your transactions on Platform and such third-party business partner platforms. When such a third-party business partner collects your personal data directly from you, you will be governed by their privacy policies. We shall not be responsible for the third-party business partner’s privacy practices or the content of their privacy policies, and we request you to read their privacy policies prior to disclosing any information. If you receive an email, a call from a person/association claiming to be Zarrab software for pc technologies private limited seeking any personal data like debit/credit card PIN, net- banking or mobile banking password, we request you to never provide such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.
Usage– We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide you the ability to opt-out of such uses. We use your personal data to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; to resolve disputes; troubleshoot problems; inform you about online and offline offers, products, services, and updates; customise your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; conduct marketing research, analysis and surveys; and as otherwise described to you at the time of collection of information. You understand that your access to these products/services may be affected in the event permission is not provided to us.
Sharing– We may share your personal data internally within our group entities, our other corporate entities, and affiliates to provide you access to the services and products offered by them. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out. We may disclose personal data to third parties such as sellers, business partners, third party service providers including logistics partners, prepaid payment instrument issuers, third-party reward programs and other payment opted by you. These disclosure may be required for us to provide you access to our services and products offered to you, to comply with our legal obligations, to enforce our user agreement, to facilitate our marketing and advertising activities, to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services. We may disclose personal and sensitive personal data to government agencies or other authorised law enforcement agencies if required to do so by law or in the good faith
belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal data to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
Security Precautions– To protect your personal data from unauthorised access or disclosure, loss or misuse we adopt reasonable security practices and procedures. Once your information is in our possession or whenever you access your account information, we adhere to our security guidelines to protect it against unauthorised access and offer the use of a secure server. However, the transmission of information is not completely secure for reasons beyond our control. By using the Platform, the users accept the security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their account.
Data Deletion and Retention– You have an option to delete your account by visiting your profile and settings on our Platform , this action would result in you losing all information related to your account. You may also write to us at the contact information provided below to assist you with these requests. We may in event of any pending grievance, claims, pending shipments or any other services we may refuse or delay deletion of the account. Once the account is deleted, you will lose access to the account. We retain your personal data information for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse or for other legitimate purposes. We may continue to retain your data in anonymised form for analytical and research purposes.
Your Rights– You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.
Consent– By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information on the Platform in accordance with this Privacy Policy. If you disclose to us any personal data relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. You, while providing your personal data over the Platform or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy. You have an option to withdraw your consent that you have already provided by writing to the Grievance Officer at the contact information provided below. Please mention “Withdrawal of consent for processing personal data” in your subject line of your communication. We may verify such requests before acting on our request. However, please note that your withdrawal of consent will not be retrospective and will be in accordance with the Terms of Use, this Privacy Policy, and applicable laws. In the event you withdraw consent given to us under this Privacy Policy, we reserve the right to restrict or deny the provision of our services for which we consider such information to be necessary.
Changes to this Privacy Policy– Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We may alert / notify you about the significant changes to the Privacy Policy, in the manner as may be required under applicable laws.
Grievance Officer
Asif Shaik
Designation:
Managing Director
Contact us:
Phone: +91 9686 764886 Time: Monday – Friday(9:00 – 18:00)
At Zarrab Software for PC Technologies Private Limited, we prioritize safeguarding your personal data and maintaining transparency in how it is collected, processed, and used. This privacy policy outlines the types of personal data we may collect, how we use it, your rights concerning your data, and additional measures we take to ensure its protection.
Data Collection and Usage
We may collect personal data through various channels, including our website, social media platforms, events, customer interactions, and partnerships. The purposes for collecting and processing your data include:
1.1 Access to Our Website and Online Services
When you visit our website, we may automatically collect:
Technical Details: IP addresses, operating system information, browser type, device information, and connectivity details.
Usage Data: Page visits, time spent on pages, navigation paths, and interaction metrics.
Preferences: Language and accessibility settings.
Purpose:
Analyze website usage patterns.
Enhance website functionality and user experience.
Ensure security and prevent unauthorized access.
Additional data may be collected if you register on our website or use certain features. This may include:
Username and password.
Data from third parties, such as:
Social networks (if you authorize us).
Location-based services for customized experiences.
Partners involved in co-branded initiatives or joint marketing campaigns.
We also employ cookies and similar technologies to improve our website’s functionality. For further details, please refer to our Cookie Policy.
1.2 Responding to Queries and Support Requests
When you contact us, we may collect:
Personal details (e.g., name, email, address, company, role).
Demographic information.
Professional qualifications (if relevant).
Details of your inquiry or support request.
Purpose:
Respond to your inquiries efficiently.
Offer personalized support and solutions.
1.3 Marketing Communications
If you consent to receive marketing communications, we may process your data to:
Send newsletters, promotional offers, and updates.
Inform you about new products, services, and events.
You may update your preferences or withdraw your consent at any time by contacting us.
1.4 Event Administration
For events, workshops, and other initiatives, we may collect:
Name, company, job title, and contact details.
Dietary preferences, accessibility needs, or other sensitive information (as required and permitted by law).
Photographs, videos, or recordings (with prior notice).
Purpose:
Manage event registrations and logistics.
Create promotional content (subject to your consent).
1.5 Brand Promotion
We may use testimonials, quotes, photographs, or videos of you for promotional purposes. Prior to use, we will:
Notify you.
Provide you the option to opt-out.
1.6 Social Listening
We may monitor publicly available social media interactions and online content to:
Understand customer sentiment.
Improve our services and marketing strategies.
Protect our brand’s reputation.
Collected data may include:
Social media usernames and IDs.
Publicly accessible posts and comments.
1.7 Product Improvement and Research
We may process your data to:
Conduct surveys and usability tests.
Analyze feedback for product and service enhancements.
Develop new features and solutions.
Sharing Your Personal Data
We value your privacy and ensure that your personal data is shared responsibly:
2.1 With Third-Party Service Providers
We collaborate with trusted partners for services such as:
Hosting and cloud storage.
Analytics and performance monitoring.
Marketing and event management.
These providers adhere to strict data protection standards and contractual agreements.
2.2 Within Our Corporate Group
Your data may be shared among Zarrab Software Group entities for:
Internal reporting.
System optimization and maintenance.
Business continuity and operational purposes.
2.3 With Regulators and Authorities
We may disclose your data:
To comply with legal obligations.
For legitimate business interests, such as fraud prevention or law enforcement requests.
We assure you that your personal data is never sold to third parties.
- Data Transfers
To provide seamless services, your personal data may be transferred to and processed in countries outside your place of residence. We ensure compliance with international data protection standards and implement safeguards, such as:
Standard contractual clauses.
Encryption and pseudonymization techniques.
- Data Security
We employ robust technical and organizational measures to protect your data, including:
Access controls and authentication mechanisms.
Data encryption during transmission and storage.
Regular audits and security assessments.
Access to your data is limited to authorized personnel who are bound by confidentiality agreements.
- Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, data may be:
Securely deleted.
Anonymized for statistical analysis or research purposes.
- Your Rights
You have the right to:
Access: Request a copy of your data.
Correction: Rectify inaccuracies in your data.
Erasure: Request deletion of your data (subject to legal constraints).
Restriction: Limit how your data is processed.
Objection: Oppose specific processing activities.
Data Portability: Receive a copy of your data in a machine-readable format.
Withdraw Consent: Revoke consent for specific uses of your data.
File Complaints: Contact relevant data protection authorities for grievances.
To exercise these rights, please contact us using the details provided below.
- Cookies and Tracking Technologies
We use cookies to:
Enhance website performance.
Personalize user experiences.
Collect analytical data.
You can manage your cookie preferences via our Cookie Settings page. For comprehensive details, please refer to our Cookie Policy.
- Contact Us
For inquiries, concerns, or requests regarding this policy, reach out to us at:
Email: operations@softwareforpc.in Address: Zarrab Software for PC Technologies Private Limited Chittoor, Andhra Pradesh, India
- Updates to This Privacy Policy
We may periodically update this policy to reflect changes in our practices or applicable laws. Updates will be posted on this page, and significant changes will be communicated as required by law.